Managed IT Services & Cybersecurity Support In Rochester, NY
One Call to Just Solutions. One Team to Turn To.
When your network, phones, computers, or printers need attention, you shouldn’t have to figure out which vendor to call. Get managed IT, cybersecurity, and business technology support from one Rochester-area team.
- Predictable, Fixed-Fee IT Costs
- Technology Planning That Prevents Surprises
- Support for Your Business as It Grows
- AI Readiness & Technology Guidance
How's Your IT Working for You?
Request an IT assessment conversation. Tell us what isn’t working, and our team will help you explore your next steps.
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Local & Industry Recognition
Recognized for Excellence
Honored for our workplace, technology services, and contributions to the Rochester business community.
2026
Top Workplace
Rochester Democrat and Chronicle
9 Consecutive Years
RBJ Reader Rankings Winnter
Best IT Outsourcing and Cybersecurity, nine consecutive years since 2017
2025 Finalist
Community's Choice Awards
Best Computer/IT/Business Technology Company
2024
Greater Rochester Chamber Top 100
Recognized among the region’s growing businesses
Support That Covers More
One Team for the Technology That Keeps You Working.
Stop chasing down different vendors every time something goes wrong. Just Solutions helps manage the systems your employees rely on every day.
Managed IT
Keep everyday technology issues from taking over the workday with monitoring, maintenance, and employee support.
Cybersecurity
Protect business information with security tools, practical guidance, and attention to evolving risks.
Phones, Print & Networks
Get help with more of the connected systems your business depends on, without the vendor runaround.
Ai Readiness & IT Planning
Know which technology investments make sense and how to introduce AI without overlooking data security.
Why Just Solutions
IT Support Should Make Your Job Easier.
Based in Fairport, our team helps Rochester-area businesses spend less time coordinating IT fixes and more time moving their work forward.
01 / One Team
Less Vendor Runaround
Network trouble? Phone issue? Printer problem? You have one partner to call instead of sorting out whose responsibility it is.
02 / Local Support
Someone Nearby When It Matters.
Many issues can be handled remotely. When they can’t, local technicians are available to provide on-site support.
03 / Fewer Repeats
Look Beyond the Quick Fix.
Recurring problems are a sign that something deeper needs attention. We help identify causes, not just symptoms.
04 / Next Steps
Make Smarter Technology Decisions.
From aging equipment to Microsoft 365 and AI tools, get guidance on what to improve and when.
Customer Stories
Real Businesses. Real IT Results.
See how Just Solutions has helped New York businesses solve technology problems and keep work moving.
When your work depends on staying connected, downtime isn’t an option. For Design Pool & Spa, a leading pool and spa contractor in New York, …
Technology keeps today’s businesses moving. But when it fails, everything slows down. For companies like Wm. B. Morse Lumber Co., having reliable managed IT support …
Rochester, NY is home to a thriving healthcare and medical research community, with leading institutions like the University of Rochester Medical Center and numerous private …
Testimonials
What Our Customers Say
Hear From Businesses We've Helped.
See what customers have to say about working with Just Solutions.
Kevin McKenna
YLM Resources LLC
VP of Finance
Our Community
Rochester Isn't Just Where We Work. It's Home.
Our roots in the community extend beyond the businesses we support.
Free Community Shredding Events
We host document shredding events to help residents and businesses securely dispose of sensitive paperwork.
Supporting Fairport Railfan
We help support the Fairport Junction Virtual Railfan livestream, connecting train enthusiasts with our hometown.
Supporting Perinton Food Shelf
We helped redesign Perinton Food Shelf’s website and developed and maintain a database to organize donation records.
Connecting CMAC
We overhauled CMAC’s network and Wi-Fi infrastructure to improve connectivity for vendors and guests.
Frequently Asked Questions
Questions Rochester Businesses Ask.
Do you provide on-site IT support in Rochester?
Yes. Just Solutions is based in Fairport and has technicians available for on-site support throughout the Rochester area, alongside remote assistance.
Can you support our existing internal IT team?
Yes. Co-managed IT support can supplement an existing IT department with additional resources, expertise, and day-to-day assistance.
Can you help our business use AI more safely?
Yes. We help businesses think through AI readiness, appropriate tool use, access controls, and protecting company information.
How much do managed IT services cost in Rochester, NY?
IT support costs depend on your business size, the services you need, and the level of protection required. As a general budgeting reference, hourly or break-fix support may cost $75 to $150+ per hour, while managed services may run $100 to $150 per user or workstation per month. These are illustrative estimates, not verified Rochester market averages or Just Solutions pricing.
These are illustrative estimates, not verified Rochester market averages or Just Solutions pricing.
At Just Solutions, we offer five flexible, customizable service tiers. We consider your number of users, the services you need, and the protection that makes sense for your business. The goal is to avoid paying for services you don’t need while making sure you have the support you do.
What happens when we request an IT assessment?
We start by getting to know your business, your goals, and how your technology is working for you today. We’ll take a hands-on look at your current IT environment, discuss any challenges you’re experiencing, and identify areas for improvement.
From there, we’ll recommend solutions that fit your needs, explain what you can expect, and discuss pricing and timelines. It’s also an opportunity for both sides to determine whether we’re a good fit.
The goal is to give you a clear path forward, with a plan that makes sense for your business.
Ready for IT That's Easier to Manage?
Tell us what’s getting in the way. We’ll help you figure out what deserves attention next.