Simplifying your technology and your business

We eliminate your tech worries and let you focus on what really matters — your business

We're not just another IT company

We pride ourselves on always going the extra mile to help customers with all of their IT issues. For over two decades now, we’ve been the go-to company for anyone wanting to get more out of their IT. We’re a one-stop shop for networks, printers, phones and security. By working with us, our clients save time and money and are always ahead of the curve with their technology.

We build from both sides and meet in the middle

We're team players, respectful, and collaborative

We're the light in the darkness

We're resilient, optimistic, and consistent

We remain steady in rough waters

We’re helpful, patient, accountable, and dedicated to happy customers

We climb to the top of the mountain

We’re versatile, flexible, tenacious, and determined to find a way

We look before we leap

We’re vigilant, cautious, protective, and thoroughly prepared

What our satisfied clients have to say

Since the cost for me is going to be there either way the difference in price is not as important, the level of service is. When I need help I expect it quickly and by professional technicians. This is what you bring to the table for me. Quick response and knowledge about the server environment which makes the cost difference not important. I have tried the less costly route and got what I paid for. And now I also get what I pay for. This is where the cost difference matters.

Pat Allen — Pride Commercial Appliance

Meet the Team

With over 30 years of IT experience, we’ve got a powerhouse senior leadership team at the helm to help your business become more successful.

As the Vice President, David is a technology visionary and serial entrepreneur with over 30 years of experience in the IT industry. David attended Rochester Institute of Technology and has a Master of Science from Roberts Wesleyan College. David has achieved the highest industry security certifications of CISSP (Certified Information Systems Security Professional), CEH (Certified Ethical Hacker), and CCISO (Certified Chief Information Security Officer). He enjoys using his technical expertise to help fellow business owners get the most out of their IT. His previous experience includes positions as co-founder and President at Vivatron Corporation and a Senior Systems Analyst at Unisys, making him both the business and technology expert our loyal clients rely on. Away from the office, David’s hobbies include hiking, photography, and camping.

With 20+ years of industry experience, Andrea specializes in customer service as well as everything hardware/software related. Andrea has been building computers for almost 20 years. Clients rely on her patience and tenacity for solving their IT problems. Andrea has a Sharp Copier Certification in hand and used to be the General Manager for Soyata Computers before joining Just Solutions. When she’s not working, Andrea loves to bake.

After graduating with a degree in New Media Marketing from Rochester Institute of Technology, Allison became our marketing specialist. In addition to her media background, she’s also well versed in search engine optimization with certifications in Google Analytics, Google Adwords, and Hubspot Inbound Marketing. In her free time, Allison enjoys spending time with her niece, traveling, and going to concerts.

Jill graduated with a degree in computer science and joined Just Solutions with eight years of experience in various positions. Since she began her professional career, she has worked with reputable companies as a bookkeeper, paralegal, systems analyst, and network administrator, expanding her range of expertise. Her focus is accounts payable and accounts receivable. In her free time, she enjoys gardening or hiking with her beloved family.

As the one and only Office Dood, Miley’s day is always packed with very important tasks. Starting her day early, Miley greets clients and team members at the door. She then makes sure we all get a chance to chat, shake her paw, and give her treats. Sometimes, Miley needs a little rest from the hustle and bustle, so she naps on the couch in David’s office, or goes for walks. And despite her very busy routine, Miley still stops to accept treats from the UPS and FedEx drivers.

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As the Vice President, David is a technology visionary and serial entrepreneur with over 30 years of experience in the IT industry. David attended Rochester Institute of Technology and has a Master of Science from Roberts Wesleyan College. David has achieved the highest industry security certifications of CISSP (Certified Information Systems Security Professional), CEH (Certified Ethical Hacker), and CCISO (Certified Chief Information Security Officer). He enjoys using his technical expertise to help fellow business owners get the most out of their IT. His previous experience includes positions as co-founder and President at Vivatron Corporation and a Senior Systems Analyst at Unisys, making him both the business and technology expert our loyal clients rely on. Away from the office, David’s hobbies include hiking, photography, and camping.

With 20+ years of industry experience, Andrea specializes in customer service as well as everything hardware/software related. Andrea has been building computers for almost 20 years. Clients rely on her patience and tenacity for solving their IT problems. Andrea has a Sharp Copier Certification in hand and used to be the General Manager for Soyata Computers before joining Just Solutions. When she’s not working, Andrea loves to bake.

Jill graduated with a degree in computer science and joined Just Solutions with eight years of experience in various positions. Since she began her professional career, she has worked with reputable companies as a bookkeeper, paralegal, systems analyst, and network administrator, expanding her range of expertise. Her focus is accounts payable and accounts receivable. In her free time, she enjoys gardening or hiking with her beloved family.

After graduating with a degree in New Media Marketing from Rochester Institute of Technology, Allison became our marketing specialist. In addition to her media background, she’s also well versed in search engine optimization with certifications in Google Analytics, Google Adwords, and Hubspot Inbound Marketing. In her free time, Allison enjoys spending time with her niece, traveling, and going to concerts.

As the one and only Office Dood, Miley’s day is always packed with very important tasks. Starting her day early, Miley greets clients and team members at the door. She then makes sure we all get a chance to chat, shake her paw, and give her treats. Sometimes, Miley needs a little rest from the hustle and bustle, so she naps on the couch in David’s office, or goes for walks. And despite her very busy routine, Miley still stops to accept treats from the UPS and FedEx drivers.

When he isn’t doting on his children or perfecting his BBQ recipes and techniques, Brian is spending his time at Just Solutions as a Senior Solutions Engineer specializing in medical imaging, modality interface, and legacy systems. With over 20 years of experience under his belt, a CCSA (Sonicwall Network Security Basic Administration) certification, a CompTIA Security+ Certification, and experience as a Senior Project Manager and Network Administrator at Soyata Computers, he knows a thing or two when it comes to IT.

At Just Solutions, Rich specializes in everything. No really, everything. For example, he supports our clients’ PCs, servers, and networks by installing and maintaining their critical hardware and software, as well as providing help desk services to our users and clients. With 16 years of experience, an Associates Degree in Computer Science, and certifications as both a Microsoft Certified Professional and Cisco Small Business Engineer, Rich is the technical expert our loyal clients depend on for reliable IT service and support. When he’s away from the office, Rich enjoys PC and console gaming and cheering on the Miami Dolphins.

Tom is a trusted Senior Solutions Technician for Just Solutions. He has produced an impeccable body of work, with more than 25 years of experience in telecommunications, paging, and network cabling as a Unified Communications Engineer. When Tom isn’t serving our clients, he can be seen roughing it out and enjoying nature through camping, or watching a thrilling NASCAR race. Tom also serves his community by being on the planning board of the village of Bloomfield.

Keagan is a Solutions Technician with five years of experience in the technology industry, having previously worked as a security analyst at Mitigate Security Solutions and a system administrator at Alro Transport. His expertise lies in security incident investigation, remote technical support, and system audits. Keagan also holds prestigious certifications, including CompTIA Security+, Google Cybersecurity Professional, and Cisco Certified Network Associate (CCNA). A passionate problem-solver, Keagan is deeply interested in both offensive and defensive cybersecurity. In his free time, he enjoys fishing, working out, and spending time with his fiancée and family.

Josiah is one of our Solutions Technicians, specializing in troubleshooting and resolving a wide range of IT issues. Josiah has five years of industry experience, previously serving as a desktop technician at Genesee Community College and as Head of IT at Charcoal Corral. He has earned both PC Pro and Server Pro certifications, making him well-qualified to handle enterprise-level IT issues and other relevant tasks.

Todd is one of our Solutions Technicians specializing in building PCs, troubleshooting physical hardware issues, and configuring software to meet our clients’ needs and requirements. Todd earned his Associates in Information Technology from Monroe Community College, and gained experience as a fiber optic technician with Greenlight Networks. When he isn’t busy on his work projects, Todd spends his time expanding his skills exploring virtual machines and video games. He also enjoys building and styling scale models.

Ethan is a Solutions Technician at Just Solutions with four years of IT industry experience. He specializes in triage and help desk support, holding a CompTIA A+ certification that reflects his strong technical foundation. Known for his problem-solving skills, Ethan is passionate about building and tinkering with technology, often experimenting with automation and custom tools in his home lab. He aspires to move into cybersecurity as a long-term career path, continually expanding his knowledge in areas such as SIEM and EDR systems. Outside of work, Ethan enjoys gaming, photography, videography, and cars, finding creativity both in and out of the digital world.

Drew began as an intern with Just Solutions and is now a full-fledged member of the team. He has an A.A.S. Degree in Information Technology and holds his CompTIA A+ certification. Here at Just Solutions, Drew performs hands-on hardware diagnostics and troubleshooting, and also specializes in scripting. In his free time, he likes to do some gaming and jam on guitar.

As a Solutions Technician at Just Solutions, Ben works hands-on with client systems, setting up and repairing PCs in the shop as well as delivering and installing them on site. He earned a bachelor’s degree in Computing and Information Technology from RIT and holds a Microsoft Windows 10 certification, giving him a strong technical background early in his career. With a year of industry experience, Ben is already building a reputation for reliable support. Beyond the office, he enjoys PC building, competing in Smash Bros tournaments, and riding roller coasters.

Evan is a Solutions Technician with 10 years of experience in the IT industry. He specializes in networking, Microsoft 365 administration, Windows Server administration, email troubleshooting, and domain and DNS configuration. Evan holds a Bachelor’s degree in Information Systems from Buffalo State University (Class of 2016) and is a Certified NinjaRMM Technician. With a strong technical foundation and a detail-oriented approach, Evan is dedicated to delivering reliable solutions and providing exceptional support to clients.

Josh is a Solutions Technician with five years of experience in the industry, including two years with Ricoh. He specializes in copier repair and brings extensive hands-on expertise in servicing and maintaining office printing equipment. Josh holds multiple Xerox and Kyocera certifications, demonstrating his commitment to technical excellence and manufacturer-specific training. Known for his reliability and problem-solving skills, Josh is dedicated to keeping clients’ equipment running efficiently and minimizing downtime. In his free time, he enjoys spending time with his family and playing video games.

Marco is a Solutions Technician with hands-on experience supporting over 250 users while maintaining secure and stable IT environments. He has a strong background in Windows systems, Microsoft 365, networking, and endpoint troubleshooting. Marco is particularly passionate about cybersecurity, with a growing focus on threat detection, security hardening, and automation using PowerShell. Committed to continuous skill development in both offensive and defensive security practices, he is dedicated to protecting systems while delivering dependable and efficient technical support.

Alysa started her journey with us as a Sales and Marketing Assistant and has since evolved into our dedicated Digital Marketing Specialist. She earned her degree in Organizational Communication from Keuka College and enhanced her skills with a Digital Marketing and Media certification from Duke University. Alysa has additional certifications in Google Ads, Google Analytics, and HubSpot Email Marketing. In her role, she manages our social media marketing, content creation, and paid advertising campaigns, ensuring Just Solutions has a dynamic presence on all digital fronts. When she’s not at work, she enjoys binging the latest series on TLC with her husband, pampering her beloved Yorkipoo, hitting the pickleball courts, or lacing up for a run.

The smiling face of our customer service provider belongs to Karen who brings a wide range of experience to Just Solutions, having worked in administrative/customer service for The Legler Group and QCI Asset Management. A local lady who studied at Bishop Kearney High School, Karen spends her free time with her close family and friends, bowling, gardening, or simply enjoying her beloved music.

Heather is an Accounting Clerk with a strong background in financial administration, specializing in accounts receivable, JDS billing, and vehicle management. Heather holds a Bachelor of Arts degree from SUNY Brockport, where she developed a solid foundation in business and finance. With her keen attention to detail and dependable work ethic, she plays an essential role in keeping Just Solutions’ financial processes running smoothly. Outside of work, Heather enjoys dancing, reading, and going on walks.

As an Account Executive at Just Solutions, Dave specializes in monochrome and full-color photocopiers, print and document management, document imaging (scanning), as well aslaser printers. Dave was raised in Palmyra, and attended Monroe Community College as well as Embry Riddle Aeronautical University and the US Navy Nuclear Power School. His achievements include being Xerox PagePack 3.0 certified and becoming a multi-year member of the Konica Minolta elite AIM HIGH CLUB. With 25 years of sales experience under his belt, Dave is the professional our company counts on for business and technical expertise. When he’s away from the office, Dave serves as Elder at Palmyra Reformed Church. He is married to Lisa, who is a sign language interpreter. Dave has two adult children, Denae and Brendan, and four stepchildren, Elizabeth, Carolena, Michele, and Quinton.

Darek is one of Just Solutions’ vCIOs, in charge of providing clients with smart IT strategies, budgets, technology options, and overall IT guidance. He graduated with a Bachelor of Business in M.I.S. from Central Connecticut State University and has worked in various capacities with IT infrastructure and technology for over 30 years. On top of his IT prowess, Darek is an avid outdoorsman, mountain biker, and cyclist. He also enjoys smoking meats and other food at home.

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